Comments on: Has Customer Service Completely Disappeared? – Show #32 http://momsloveshopping.com/has-customer-service-completely-disappeared-show-32/ Moms Love Shopping is a lively podcast where moms get together to talk about the products they\'re shopping for, the deals they find and the fun they have doing it. Sat, 10 Dec 2011 03:34:55 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Moms Love Shopping #32 - Moms Talk Radio http://momsloveshopping.com/has-customer-service-completely-disappeared-show-32/comment-page-1/#comment-862 Moms Love Shopping #32 - Moms Talk Radio Wed, 09 Apr 2008 20:39:59 +0000 http://momsloveshopping.com/has-customer-service-completely-disappeared-show-32/#comment-862 [...] you have a story or a solution to the lack of customer service, leave a comment over at Moms Love Shopping!  Standard Podcast: Play Now | Play in Popup | Download [...] [...] you have a story or a solution to the lack of customer service, leave a comment over at Moms Love Shopping!  Standard Podcast: Play Now | Play in Popup | Download [...]

]]> By: Patrysha http://momsloveshopping.com/has-customer-service-completely-disappeared-show-32/comment-page-1/#comment-836 Patrysha Fri, 04 Apr 2008 21:12:55 +0000 http://momsloveshopping.com/has-customer-service-completely-disappeared-show-32/#comment-836 Sadly, customer service training has deteriorated considerably over the past few years. In my local area the reason is that the job boom makes it very difficult for employers to hire staff that are willing to go the extra mile for customers. I've had clients complain that finding staff willing to show up in the first place is a huge challenge and they're afraid to push them with training for fear of losing the staff! Sadly, many employees feel that just showing up is enough. Sadly, customer service training has deteriorated considerably over the past few years.

In my local area the reason is that the job boom makes it very difficult for employers to hire staff that are willing to go the extra mile for customers. I’ve had clients complain that finding staff willing to show up in the first place is a huge challenge and they’re afraid to push them with training for fear of losing the staff!

Sadly, many employees feel that just showing up is enough.

]]>